FAQ

Order

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

I have problems adding items to my shopping cart

I have problems adding items to my shopping cart

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

SHIPPING & DELIVERY

When will my order be processed?

Orders are typically processed within 1-2 business days. During peak periods, such as holidays, processing times may be longer.

What shipping method do you use?

Shipping Methods: We offer a variety of shipping methods to our customers, including standard, expedited. The shipping method you choose will determine the delivery time and cost of your order.

Shipping Costs

We are proud to offer free worldwide shipping on all orders. Expedited shipping costs are calculated based on the weight and destination of your order. which may vary depending on the promotion.

How can I check my order?

You can click on the link to track the order: Track Order.